Flood Response

24/7 Water Removal and Damage Mitigation

Internal flooding from burst pipes, major leaks, or drain backflow can spread rapidly through floors, walls, and services, so immediate make‑safe, controlled water removal, and a structured drying plan are essential to protect people, electrics, and the building fabric across London. Our teams attend 24/7 to stop the water at source, extract standing water, stabilise the site, and guide dehumidification and ventilation until moisture is back within safe ranges, with clear communication and documentation throughout

  • If safe, isolate water at the stopcock and avoid switching on or using electrical systems in affected areas until checked by a professional.​

  • Do not touch sockets or appliances while standing in water; only isolate power if you can do so safely, then wait for inspection.​

  • Keep people away from contaminated water, ventilate if appropriate, and call +44 20 71 23 45 67 for 24/7 attendance and guidance

  • Electrical hazards and potential electrocution where water contacts outlets, meters, or wiring; electrics should be inspected before re‑energising.​

  • Mold growth and air‑quality issues if drying is delayed or incomplete, increasing remediation scope and cost.​

  • Hidden moisture in cavities and subfloors can damage finishes and structure unless properly monitored and dried

  • Phone triage with immediate safety steps, then rapid dispatch anywhere in London day or night.​

  • Make‑safe: stop water, protect contents, and assess spread; remove standing water with pumps or extraction equipment where required.​

  • Drying plan: set up dehumidification and air movement, monitor temperature, humidity, and material moisture to target safe levels before reinstatement

  • Dehumidification strategy selected to suit conditions (refrigerant or desiccant), balanced with heat and airflow for efficient drying.​

  • Continuous monitoring of humidity and material moisture, with adjustments until goals are achieved and documented.​

  • Electrical systems inspected by qualified personnel before re‑energising; damaged accessories replaced or circuits repaired as needed.

  • Transparent, itemised estimates for emergency attendance, extraction, drying setup, and monitoring, available 24/7 across Greater London.​

  • Clear updates, respectful on‑site conduct, and cooperation with insurers via concise reports and photos where required.

  • Rapid coverage across all London boroughs for homes and businesses, including emergency pump‑outs and vacuum tanker deployment where needed.​

  • End‑to‑end support from make‑safe and drying through to re‑commissioning, with prevention advice to reduce future risk